Privacy Policy

This Privacy Policy informs you of our policies regarding the collection, use and disclosure of your personal data when you use our Service. We will also detail the options you have associated with that data.
By using our Service, you agree to the collection and use of information as outlined on this page.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data. Find out what this means.

1. What data do we collect and how do we use them?

We collect a few different types of information for various purposes as explained below.

Personal Data
While using our Service, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). We also receive your Personal Data from others. Personally identifiable information include the following:
Your name
Your email address
Your address
Your payment information
such as the name of the bank which issued the credit card uses for payments and the last 4 digits of the credit card)

Usage Data
We also collect information on how the Service is accessed and used (“Usage Data”). Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, time and date of your visit, time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as beacons, tags and scripts are used to collect and track information to analyse and improve our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some aspects of our Service.

Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

2. For what purposes we process your Personal Data?

We use your Personal Data for the following purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you opt in
To provide customer support
To receive payments for our Service
To gather analysis or valuable insights as tot how we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted out of receiving such information

If you consent, we may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

You may withdraw your consent to receive any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

3. Legal Basis for Processing Personal Data

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific purpose for which we process it.

We process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
To comply with the law

4. Retention of data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

5. Transfer of data

Your personal data will not be sold or otherwise transferred to third parties without a legitimate basis, as well as used for purposes other than those for which they were collected. We will not transfer your personal data in any way other than in accordance with this Privacy Policy or applicable law. 

We may transfer your personal data to companies that help us operate, i.e. data processors. From such data processors we require that your data be processed only in accordance with the instructions given by us and the applicable data protection legislation. We enter into agreements with these data processors that oblige the parties to adhere strictly to the personal data protection requirements.

We may disclose your Personal Data to the third party service providers whose services we normally use for payments, data storage, website hosting and other services or service providers such as debt administration/collection companies or companies providing archiving services, also to legal/marketing service providers. 

Below is the list of the service providers which we employ:

Google Analytics
https://policies.google.com/privacy
Google Tag Manager
https://policies.google.com/privacy
Microsoft Clarity
Facebook
Linkedin
Please read more about Linkedin marketing solutions at You can opt out of LinkedIn data collection and targeting cookies following the instructions here.
Reddit
Please learn more about Reddit remarketing tools and how to opt out by visiting this page.
Twitter
Twitter remarketing service is provided by Twitter Inc.You can opt-out from Twitter's interest-based ads by following their instructions: https://support.twitter.com/articles/20170405
Typeform
Typeform service provided by TYPEFORM S. L. We use Typeform for conducting the surveys. For more information about Typeform's data processing, please refer to the https://admin.typeform.com/to/dwk6gt
Intercom
Intercom service is provided by Intercom, Inc. We use Intercom for communication and analytics purposes. For more information on what type of information Intercom collects, see Intercom Terms and Policies: https://www.intercom.com/terms-and-policies#terms
Mailchimp
Mailchimp service is provided by The Rocket Science Group LLC. We use Mailchimp for marketing messages distribution purposes. For more information on the privacy practices of Mailchimp, visit their Privacy Policy: https://mailchimp.com/legal/privacy/
AppsFlyer
We use AppsFlyer for analytics purposes, please refer to https://www.appsflyer.com/legal/privacy-policy/
Sentry
We use Sentry for technical purposes, please refer to the privacy policy https://sentry.io/privacy/


In some cases, your data may be transferred to the third countries where other personal data protection regulations may apply. We have taken appropriate safeguards (e.g. Model Contract Clauses) to ensure that your personal data remains protected, and we require that our third-party service providers and partners also have appropriate safeguards in place.

6. Disclosure of data

If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

We may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend our rights or property
To prevent or investigate possible wrongdoing in connection with our Service
To protect the personal safety of users of our Service and/or the general public
To protect against legal liability

7. Security of Data

The security of your data is important to us. In saying that, there is  no method of transmission over the Internet or method of electronic storage that is 100% secure.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to us processing your Personal Data.The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

9. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

10. Children’s privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us

13. Definitions

Us”, “we”, or “our”

This refers to UAB “MN Technologijos”, a company incorporated in the Republic of Lithuania, legal entity code 304869871, registered office is at 21A Konstitucijos avenue,  LT-08130, Vilnius, Republic of Lithuania.

“Service” is the  https://www.mysteriumvpn.com/ website operated by us.
“Personal Data” means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
“Usage Data” is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).“Cookies” are small files stored on your device (computer or mobile device).
“Data Controller” means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
“Data Processor (or Service Provider)” means any natural or legal person who processes the data on behalf of the Data Controller.
“Data Subject” is any living individual who is using our Service and is the subject of Personal Data.